{"id":3935,"date":"2025-05-19T20:09:25","date_gmt":"2025-05-19T20:09:25","guid":{"rendered":"http:\/\/15.237.143.28\/?page_id=3935"},"modified":"2026-01-21T14:00:12","modified_gmt":"2026-01-21T14:00:12","slug":"conditions-generales-de-ventes","status":"publish","type":"page","link":"https:\/\/guidly.fr\/en\/conditions-generales-de-ventes\/","title":{"rendered":"General terms and conditions of sale B2C"},"content":{"rendered":"\t\t
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1.Objet<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) ont pour objet de d\u00e9finir les modalit\u00e9s de vente des services propos\u00e9s par Guidly<\/strong>, application mobile \u00e9dit\u00e9e par la soci\u00e9t\u00e9 GUIDLY SAS, aupr\u00e8s de ses utilisateurs consommateurs (ci-apr\u00e8s \u00ab l\u2019Utilisateur \u00bb).<\/p>

Guidly permet \u00e0 ses Utilisateurs d\u2019acc\u00e9der \u00e0 des contenus audio personnalis\u00e9s sur les monuments touristiques \u00e0 travers le monde.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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2.Identification de l'\u00e9diteur<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\u00c9diteur de l\u2019application :<\/strong>

Soci\u00e9t\u00e9 : Guidly SAS<\/span>
<\/span>Forme juridique : SAS<\/span>
<\/span>Adresse du si\u00e8ge social 60 rue fran\u00e7ois 1er, 75008 Paris<\/span>
<\/span>Num\u00e9ro SIRET : <\/span>937 786 903 00016<\/span>
<\/span>Email : kenza.yahiaoui@guidly.fr<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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3.Acceptation des CGV<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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L\u2019utilisation de l\u2019application Guidly et la passation d\u2019une commande impliquent l\u2019acceptation pleine et enti\u00e8re des pr\u00e9sentes CGV, accessibles \u00e0 tout moment via l\u2019application et le site internet. L\u2019Utilisateur d\u00e9clare avoir pris connaissance des pr\u00e9sentes CGV avant toute transaction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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4.Services propos\u00e9s<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Guidly propose plusieurs services accessibles via l’application mobile :<\/p>

  • Acc\u00e8s \u00e0 des contenus audios g\u00e9n\u00e9r\u00e9s par intelligence artificielle sur des lieux touristiques ;<\/p><\/li>

  • Personnalisation de l\u2019exp\u00e9rience selon les pr\u00e9f\u00e9rences de l\u2019Utilisateur ;<\/p><\/li>

  • (Le cas \u00e9ch\u00e9ant) Acc\u00e8s \u00e0 des fonctionnalit\u00e9s premium ou payantes (ex. : tours exclusifs, audio hors-ligne, etc.).<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    5. Prix<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Les prix des services sont indiqu\u00e9s en euros, toutes taxes comprises (TTC). Le tarif applicable est celui en vigueur au moment de la commande.<\/p>

    Des services gratuits peuvent \u00eatre propos\u00e9s \u00e0 titre promotionnel ou permanent. Les tarifs des services payants peuvent \u00e9voluer, l\u2019Utilisateur en sera inform\u00e9 avant tout achat.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    6. Paiement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Les achats s\u2019effectuent via les plateformes Apple App Store ou Google Play Store. Les conditions de paiement sont r\u00e9gies par ces plateformes. Aucune donn\u00e9e bancaire n\u2019est collect\u00e9e directement par Guidly.<\/p>

    En cas de litige relatif au paiement, l\u2019Utilisateur devra se rapprocher de la plateforme concern\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    7. Droit de r\u00e9tractation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Conform\u00e9ment \u00e0 l\u2019article L221-28 du Code de la consommation, le droit de r\u00e9tractation ne peut \u00eatre exerc\u00e9 pour les contenus num\u00e9riques fournis sur un support immat\u00e9riel (ex : audio \u00e0 la demande) lorsque l\u2019ex\u00e9cution a commenc\u00e9 avec l\u2019accord pr\u00e9alable expr\u00e8s du consommateur et qu\u2019il a renonc\u00e9 express\u00e9ment \u00e0 son droit de r\u00e9tractation.<\/p>

    L\u2019Utilisateur reconna\u00eet que l\u2019acc\u00e8s aux contenus Guidly d\u00e9bute imm\u00e9diatement apr\u00e8s son achat, et qu\u2019il renonce ainsi \u00e0 son droit de r\u00e9tractation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    8. Responsabilit\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Guidly met tout en \u0153uvre pour fournir des informations fiables et exactes, mais ne saurait garantir l\u2019exactitude, l\u2019exhaustivit\u00e9 ou l\u2019actualit\u00e9 des contenus audio g\u00e9n\u00e9r\u00e9s automatiquement.<\/p>

    La responsabilit\u00e9 de Guidly ne saurait \u00eatre engag\u00e9e en cas :<\/p>

    • d\u2019utilisation non conforme de l\u2019application ;<\/p><\/li>

    • de dommages indirects li\u00e9s \u00e0 l\u2019utilisation de l\u2019application (perte de donn\u00e9es, de revenus, etc.) ;<\/p><\/li>

    • d\u2019indisponibilit\u00e9 temporaire de l\u2019application.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      9. Propri\u00e9t\u00e9 intellectuelle<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      L\u2019ensemble des contenus pr\u00e9sents sur Guidly (textes, audios, illustrations, interface) sont prot\u00e9g\u00e9s par les lois fran\u00e7aises et internationales relatives \u00e0 la propri\u00e9t\u00e9 intellectuelle. Toute reproduction ou r\u00e9utilisation sans autorisation est interdite.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      10. Donn\u00e9es personnelles<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      Guidly collecte et traite certaines donn\u00e9es personnelles conform\u00e9ment \u00e0 la r\u00e9glementation en vigueur (RGPD).
      Pour plus d\u2019informations, veuillez consulter notre Politique de confidentialit\u00e9<\/strong> accessible ici : [lien].<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      11. Modification des CGV<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      Guidly se r\u00e9serve le droit de modifier \u00e0 tout moment les pr\u00e9sentes CGV. Les CGV applicables sont celles en vigueur \u00e0 la date d\u2019achat des services. Les Utilisateurs seront inform\u00e9s des modifications via l\u2019application.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      12. Loi applicable et litiges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      Les pr\u00e9sentes CGV sont soumises au droit fran\u00e7ais. En cas de litige, l\u2019Utilisateur pourra recourir gratuitement au service de m\u00e9diation \u00e0 la consommation auquel adh\u00e8re Guidly. \u00c0 d\u00e9faut, les tribunaux fran\u00e7ais seront seuls comp\u00e9tents.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      1.Objet Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) ont pour objet de d\u00e9finir les modalit\u00e9s de vente des services propos\u00e9s par Guidly, application mobile \u00e9dit\u00e9e par la soci\u00e9t\u00e9 GUIDLY SAS, aupr\u00e8s de ses utilisateurs consommateurs (ci-apr\u00e8s \u00ab l\u2019Utilisateur \u00bb). Guidly permet \u00e0 ses Utilisateurs d\u2019acc\u00e9der \u00e0 des contenus audio personnalis\u00e9s sur les monuments touristiques \u00e0 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3935","page","type-page","status-publish","hentry","entry"],"yoast_head":"\nConditions g\u00e9n\u00e9rales de vente B2C - Guidly<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez les conditions g\u00e9n\u00e9rales de ventes de Guidly : vos droits, nos engagements et les r\u00e8gles de nos services en toute transparence.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/guidly.fr\/en\/conditions-generales-de-ventes\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions g\u00e9n\u00e9rales de vente B2C - 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